Privacy policy

Last updated: February 15, 2026

Violaa Swimwear is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase from our store.

Violaa Swimwear is based in Vancouver, British Columbia, Canada. It complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

1. Personal Information We Collect

When you interact with our website or make a purchase, we may collect the following information:

Contact Information

Name
Email address
Billing and shipping address
Phone number

Payment Information

Payment card details (processed securely through Shopify and third-party payment providers)
Transaction details and confirmations

Order & Account Information

Items purchased or viewed
Order history
Preferences or sizing details you provide

Technical Information

IP address
Browser type
Device information
Website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide customer service and respond to inquiries
Communicate order updates
Improve our website and services
Prevent fraud and ensure secure transactions
Send marketing communications (only if you have opted in)

We only collect information necessary for these purposes.

3. Shopify & Third-Party Service Providers

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and process transactions.

Your information may be processed by Shopify and trusted third-party service providers, including:

Payment processors
Shipping carriers
Email marketing platforms
Website analytics providers

These providers are only given the information necessary to perform their services and are required to protect your data.

For more information on how Shopify processes personal information, please review Shopify’s Privacy Policy at:
https://www.shopify.com/legal/privacy

4. Cookies & Analytics

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze traffic and performance

You may disable cookies in your browser settings, though some website features may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Payment information is processed through secure, PCI-compliant providers.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Maintain business and tax records
Resolve disputes
Comply with legal obligations

7. Your Rights

Under Canadian privacy law, you have the right to:

Request access to the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the information below.

8. Additional Privacy Rights for U.S. Residents

If you are a resident of certain U.S. states (including California, Colorado, Virginia, Connecticut, and others), you may have additional rights regarding your personal information, subject to applicable law.

These may include the right to:

Request access to personal information we have collected about you
Request deletion of your personal information
Request correction of inaccurate personal information
Opt out of the use of your personal information for targeted advertising

Targeted Advertising & Data Sharing

We may use third-party advertising tools (including Shopify and marketing partners) that use cookies or similar technologies to provide personalized advertising based on your interaction with our website.

Some U.S. privacy laws may define this activity as “sharing” personal information for targeted advertising purposes.

You may opt out of targeted advertising by:

Adjusting your browser cookie settings
Using opt-out tools provided through Shopify’s Privacy Portal
Contacting us directly using the information below

We do not sell personal information for monetary compensation.

9. Children's Privacy

Our website and products are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The updated version will always be posted on this page with the revised “Last updated” date.